Access conditions:

Free admission for seniors over 65 years old: Free admission for over 65s in the general area. Tickets must be purchased from the ticket sales application upon presentation of documentation and must be in possession of an ID card at the time of access.

Accompaniment of minors under 18 years of age: We remind you that children under 18 years of age must be accompanied at all times by a responsible adult or legal guardian during the event. Please fill out the authorization form and present it printed at the entrance to the event.

Download the authorization form

Event conditions: By purchasing tickets, you are accepting the conditions of the event. Please read the conditions carefully to avoid any inconvenience.

General: Entrance to the area behind the Front Stage area.

Front Stage: Entrance to the area in front of the stage. Exclusive access shared with the Platinum zone. Exclusive bars and toilets.

Platinum: Entrance to the area in front of the stage. Exclusive access shared with Front Stage area. Exclusive open bar and food area in the Platinum tent.

 

Terms and Conditions of Entry

Acquisition and Use of Tickets

  • The purchase and use of tickets implies acceptance of these terms.
  • Admission is subject to the maximum capacity of the venue.
  • The organization may modify the program, location or schedules due to force majeure or unforeseen circumstances.
  • No refunds will be made for cancellations due to adverse weather conditions, natural disasters, airspace closures, strikes, location changes, or the absence of artists due to illness or death.
  • Ticket refunds are not allowed. Changes are permitted only when requesting an upgrade to a higher ticket category and must be managed through https://tickety.es/, subject to payment of the corresponding management fee.
  • No re-entry is allowed once you have left the premises, unless you purchase a new ticket.

Secure Purchasing

  • Purchase your tickets only through official points of sale to avoid fraud.

Event Access

  • Lava Live Festival has a single entry; keep the rows in order.
  • Safety inspections will be conducted upon entry.
Access with Food and Beverages:

In accordance with the obligation to ensure safety in the development of this type of event, as established by current legislation, access with beverages and/or food purchased outside the venue is permitted ONLY and EXCLUSIVELY under the circumstances and cases described below:

a) Beverages:

The entry of plastic bottles with a maximum capacity of 500 ml (half a liter) is permitted, PROVIDED THAT they do NOT have a cap or any similar closing mechanism.

The entry of cups with a maximum capacity of 500 ml (half a liter) containing beverages is permitted PROVIDED THAT they are made of plastic or paper and do NOT have a lid or any similar closing mechanism.

Access to the festival with bottles, cups, mugs, or any other container or item made of glass, ceramic, aluminum, or any other hard material is expressly prohibited, regardless of whether they have a cap or any similar closing mechanism.

The entry of alcoholic beverages into the venue is expressly prohibited, regardless of the type of container.

b) Food:

Entry into the venue with one sandwich or similar item (pastry, sandwich, snack, etc.) per attendee is permitted, PROVIDED THAT such food does not pose a risk to other attendees and cannot be considered a throwable object within the festival. If security staff consider there to be any indication of danger, attendees may choose between the confiscation of the food or refusal of entry to the venue.

Access to the festival with pieces of fruit is prohibited, as due to their nature and composition they may also be considered throwable objects.

Entry with food stored in Tupperware or any similar food storage container (with or without a lid), made of any material that may pose a risk as a throwable object within the festival, is prohibited.

Entry into the venue with any type of portable coolers or similar food preservation items (with or without lids or closing mechanisms) is prohibited.

Entry with any type of cutlery or similar kitchen utensils (forks, spoons, pocket knives, knives, etc.), of any type or material, is prohibited.

The introduction of ice (both natural and artificial) is prohibited.

Facilities

  • Special area for people with reduced mobility.
  • It is recommended to bring your ID card.

Prohibited Objects

  • Sharp objects, flammable objects, audio or video recorders, or professional cameras are not allowed.

Security and Emergencies

  • Follow the signs in case of evacuation.
  • In the event of a mishap, immediately inform security personnel.

Services

  • We will have doctors, ambulances and emergency areas./li>
  • Food and beverage bars available.

Disclaimer of Liability

  • By accessing, you release Preventos Media from any liability arising from the infection of COVID-19.

Image Rights

  • By entering, you assign your image rights to Preventos Media for use in future promotions.

Conservation of the Environment

  • Lava Live Festival will be held in a privileged location: Recinto Ferial de Agramar.
  • Help us keep the site clean by using the available containers.
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