Access conditions:

Free admission for seniors over 65 years old: Free admission for over 65s in the general area. Tickets must be purchased from the ticket sales application upon presentation of documentation and must be in possession of an ID card at the time of access.

Accompaniment of minors under 18 years of age: We remind you that children under 18 years of age must be accompanied at all times by a responsible adult or legal guardian during the event. Please fill out the authorization form and present it printed at the entrance to the event.

Download the authorization form

Event conditions: By purchasing tickets, you are accepting the conditions of the event. Please read the conditions carefully to avoid any inconvenience.

General: Entrance to the area behind the Front Stage area.

Front Stage: Entrance to the area in front of the stage. Exclusive access shared with the Platinum zone. Exclusive bars and toilets.

Platinum: Entrance to the area in front of the stage. Exclusive access shared with Front Stage area. Exclusive open bar and food area in the Platinum tent.

 

Terms and Conditions of Entry

Acquisition and Use of Tickets

  • The purchase and use of tickets implies acceptance of these terms.
  • Admission is subject to the maximum capacity of the venue.
  • The organization may modify the program, location or schedules due to force majeure or unforeseen circumstances.
  • No refunds will be made for cancellations due to adverse weather conditions, natural disasters, airspace closures, strikes, location changes, or the absence of artists due to illness or death.
  • Tickets are final: no refunds or exchanges are accepted, except in case of rescheduling of the event.
  • No re-entry is allowed once you have left the premises, unless you purchase a new ticket.

Secure Purchasing

  • Purchase your tickets only through official points of sale to avoid fraud.

Event Access

  • Lava Live Festival has a single entry; keep the rows in order.
  • Safety inspections will be conducted upon entry.
  • It is forbidden to enter with food, alcoholic beverages and dangerous objects such as weapons or flammable substances.

Facilities

  • Special area for people with reduced mobility.
  • It is recommended to bring your ID card.

Prohibited Objects

  • Sharp objects, flammable objects, audio or video recorders, or professional cameras are not allowed.

Security and Emergencies

  • Follow the signs in case of evacuation.
  • In the event of a mishap, immediately inform security personnel.

Services

  • We will have doctors, ambulances and emergency areas./li>
  • Food and beverage bars available.

Disclaimer of Liability

  • By accessing, you release Preventos Media from any liability arising from the infection of COVID-19.

Image Rights

  • By entering, you assign your image rights to Preventos Media for use in future promotions.

Conservation of the Environment

  • Lava Live Festival will be held in a privileged location: Recinto Ferial de Agramar.
  • Help us keep the site clean by using the available containers.
Scroll to Top